Found an item you really need? Great!
Select the desired color and/or size and click 'Add to cart'. You can continue shopping and return to your cart at any time by clicking the 'Shopping cart icon' in the top right. Please note that placing items in your cart does not automatically reserve them.
Finished shopping? Then it's time to complete your order. Click the 'Shopping cart icon' in the top right to view your items. On the next page, you can adjust quantities if necessary. Then click the 'Proceed to checkout' button. You will now be directed to the checkout page, where you can easily fill in all your details on one page.
Please note: once you have completed your order, you can no longer change it, as we process your order immediately to ensure you receive it as quickly as possible.
Frequently asked questions about shipping:
What are the delivery times? At Morinia, we strive for fast delivery of our products. If you place an order on weekdays before 11:00 PM, we aim to process your order the same day. Many of our items are shipped directly by our suppliers. Therefore, the average delivery time is 9-14 business days*.
What if I'm not home during delivery? If you are not home at the time of delivery, your package will be held for 7 days at a PostNL location (Bpost for Belgian orders). You will receive a notification from the driver stating the pickup location. After these 7 days, the package will be returned to our warehouse.
Incorrect address. It is the customer's responsibility to ensure that the provided shipping address is correct. We do our best to speed up processing and shipping, so there is always a small window to correct an incorrect shipping address. Please contact us immediately if you believe you have provided an incorrect shipping address.
Lost or stolen package. We are not responsible for lost or stolen packages. If your Track & Trace indicates that your package has been delivered to your address, but you have not received it, please report this within 14 days of the indicated delivery date. We will initiate an investigation with PostNL and keep you informed until the investigation is complete.
